We require a minimum of €100 per person deposit to confirm a booking, we cannot guarantee your booking until this has been received.
Bookings will be held for 7 days. We reserve the right to release the booking if no confirmation of deposit has been received by then.
Changes of dates to bookings after the deposit has been made can be done but will be subject to availability.
Balances will be paid at the resort on departure.
Are packages changeable? If you have dived or stayed less than your original package (e.g. because you are sick), in these cases we normally re-calculate the package at check-out, using the number of dives/nights you have actually done.
We have set up an account with Paypal, a secure online way of paying with your credit card. However, this can only be used if you are outside Indonesia, for some reason payments cannot be made if you are inside Indonesia. If you are inside Indonesia, please pay deposit by bank transfer directly into our Indonesia bank account.
For larger amounts above the minimum deposit, we will make a charge of 5% and we will add this to your bill when you are here.
To pay via Paypal, all you need to do is click on the Pay Now button below, and you will be taken to the online Two Fish Payment screen. When you make your payment, please let us know so that we can check our account. Only then can we confirm your booking.
For paying balances, drinks, extra dives, etc. when you are here, we accept the following methods:
Whether you are inside or outside Indonesia, you can transfer money to our bank account in Indonesia. You can transfer the minimum deposit of €100, or you may find it more economical to transfer a larger amount, say 70%, and then settle the balance when you are here.
Please email us for our bank details, and when you make the transfer please let us know so that we can check this end. It normally takes 4-5 working days to reach us and we will notfiy you when it has arrived.
* Special cases will be reviewed by resort management and refunds will be made under their discretion.
We recognize that privacy is important. We would like to ensure our customers that any data collected during the payment process and during the course of email communications will not be used for any other purpose.
The data will also not be disclosed to any third party other than those directly involved in the payment and email processes.