Why have a Scuba Tribe rewards system?

We frequently get customers visiting more than one of our locations in the same holiday as well as customers returning to us over a number of years to visit our different locations on different holidays. We also have some customers who return to their favourite locations again and again over many years.

We want to reward you, our loyal customers, and we have decided to implement the Scuba Tribe reward system whereby you can collect points by diving with us, doing a course with us and/or staying with us, and you can redeem these points for freebies like dives as well as gifts. 

We also hope to expand this program to other diving locations, giving you more choice for diving Indonesia!

the Two Fish Scuba Tribe – Our very own rewards program

Scuba Tribe 1200x628 rewards for divers

How many points do I get?

earn-points-with-scuba-tribe

We will give you points for (almost) everything you do with us, and they will be added to your account at check-out to be used at your next stay(s).

Diving 1
Morning dive
Afternoon dive
Night Dive

Courses
Open Water Course
Advanced Course
Rescue Course
Emergency First Aid course
Speciality courses (Nitrox, etc)
Divemaster packages
Instructor Courses (IDC/EFRI/MSDT)

Other
Accommodation/nt
Our Transport service in Manado
Our Transport service in Bali

Diving
5pts
4pts
6pts

Courses
46pts
40pts
40pts
16pts
13-17pts
from 150pts
from 140pts

Other
2-6pts
3pts
3pts

1 Free dives/night dives are not awarded any points.

How do I spend these points?

redeem-points-with-scuba-tribe

Points are added to your account at check-out at all our locations, and can be redeemed for the following items at the next location when you visit us again.

Credits 1
$50 Two Fish Divers Credit
$100 Two Fish Divers Credit
$200 Two Fish Divers Credit
$500 Two Fish Divers Credit

Items – Gifts 2
Free Drink to value of Small Beer
Dinner voucher worth Rp100,000
Free Mask Strap
Free Water Bottle
Free T-shirt

Credits
200pts
380pts
725pts
1,725pts

Items – Gifts
12pts
38pts
56pts
56pts
75pts

1 Only one Credit can be redeemed per holiday.
2 Only one item from Items-Gifts can be redeemed per dive-day (min 2day-dives) at each location, eg if you dive with us for 2 days in Amed then you can take 1 Free beer AND 1 mask strap. Any points balance left can be used at the next location when you visit us again.

Are these really achievable?

YES! If you do just 2 morning dives then you will get a drink at the bar, and a typical stay of 6nights/5days/10dives will earn you 86 points which will get you a free water bottle AND a drink at the bar, easy!!

Alternatively you may decide to keep your points to earn the $-credits in future visits, its up to you.

Will I get more when I stay more often?

whale shark fin

Yes! The Scuba Tribe rewards system will have four tiers with some really cool names:

Bamboo Shark
Reef Shark
Tiger Shark
Whale Shark

0 to 199 pts
200 to 399 pts
400 to 699 pts
700+ pts

Having these tiers means that we can reward our most loyal customers. Not only do you get extra benefits when you reach a new tier, but we also have a points multiplier factor where each tier earns 10% more points than the lower tier, eg Bamboo Sharks earn 5pts/dive and Reef Sharks earn 5.5pts/dive. This allows you to dive more and earn more!

 

 

Points needed

Approx visits needed

Points multiplier

Bamboo Shark
0-199 pts
1-2 visits
1
Reef Shark
200-399 pts
3-4 visits
1.1
Tiger Shark
400-699 pts
5-6 visits
1.2
Whale Shark
700+ pts
7+ visits
1.3
TIER BENEFITS
Free scuba review (in case you have not dived for while!)
✔️
✔️
✔️
✔️
10% Discount on our shop items
✔️
✔️
✔️
✔️
Free equipment rental1
✖️
✔️
✔️
✔️
10% Discount on Accommodation2
✖️ 
 ✖️
✔️
✔️
15% Discount on Courses
✖️ 
 ✖️
✔️
✔️
50% Discount on Airport/Resort Transfers
✖️
 ✖️
 ✖️
✔️

 

FOR LIFE! When you reach these tiers you are there for life, you do not go down if you spend your points. You also do not lose your tier level if you have not visited us for a few years, so you are our customer for life!! 

1 Applies to regular equipment including wetstuit, fins, booties (if applicable), mask, regulator & BCD.
2 Only with our own accommodation or selected accommodation booked by us.

Will you have any special offers?

Yes we will!! You will get extra points on your birthday, extra points for referring a friend, and extra points for helping us with some of our conservation activities like reef-cleanups and beach-clean-ups. See below for more details:

SPECIAL OFFER
POINTS
Refer a friend
20pts
Happy Birthday
20pts
Dive against Debris Reef Cleanup
10pts
Beach cleanup when you stay with us
10pts
Dive with us on International Women’s Dive Day
10pts

We’ll also be running some special promotions such as “Double-points” that we will announce in our newsletters.

How will you manage our points?

scuba tribe automated

It will all be automated!!

We will have an online system where we will register every customer as a member of our loyalty system. When you check-out after your stay with us, the system will award the points to your account according to the above schedule.

Similarly, when you take a reward the system will deduct the points from your account.

How do I keep track of my points?

The online system will send you email notifications whenever points are added or deducted so you can keep track of everything.

What about existing customers?

When you wish to book a return trip with us (min 3days) we’ll work out your tier level based on the number of times that you have visited us, and we’ll also offer you a 1-off gift of a $50 discount on your booking, as below.

In this way you will be able to take advantage of the Extra Benefits from the Tier Level (see above) on your booking. For example, if you have been with us 3times already then we’ll make you a Reef Shark and give you $50 discount on your visit, and you will get a FREE Scuba Review (if needed) and a FREE afternoon dive for every 10 day-dives.

# VISITS
TIER LEVEL
1-OFF GIFT
1 time
Bamboo Shark
$50 discount
2 times
Bamboo Shark
$50 discount
3 times
Reef Shark
$50 discount
4 times
Reef Shark
$50 discount
5 times
Tiger Shark
$50 discount
6 times
Tiger Shark
$50 discount
7+ times
Whale Shark
$50 discount

To help us calculate your tier level we would need you to let us know how many times you have visited, and we would also need you to send us your previous booking vouchers for confirmation of your visits.

start earning now with scuba tribe

We hope to see you all in one of our locations soon!!